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Rx Infotech Private Limited has everyday low prices that may be updated as frequently as daily. Therefore, customers can get the most current market prices for most items. This is especially useful for CPU and memory for which prices fluctuate daily. Rx Infotech does not offer any price guarantee or protection. Rx Infotech is not responsible for any typing error on the website and reserves the right to change the prices of any item at any time.

If you see any price that should be more competitive or not the same as advertised elsewhere, please contact us so that we may consider updating it! We wish to remain competitive and be able to serve you better, always.

Privacy Policy

We respect and care about your privacy and therefore it is very important to us. By accepting the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement.

We are committed to use your personel details for internal purposes only and we do not sell or rent your personal information to third parties without taking your explicit consent. Any information/report generated out of statastically analysing the trends, page impressions, navigation, workflow shall remain non-attributive. This non-attributive information may be used for website promotions.

When you use our Site, we collect and store your personal information from you. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Site to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose.

We may also use your information to involve you in campaigns, promotional events, feedback and site improvement methods and informing you about our new/existing services. Again while doing so, we shall provide you with the option of non-participation.

Service Policy -

  • Physically Damaged, Burnt by excess voltage, wrong connections, Pin broken, torn off warranty sticker will not be covered under warranty.
  • Hardware Material found having problem should be notified to us within 3 days from date of receipt of material through courier. We shall try to replace the material within 7 days of the receipt of the replaceable material. 
  • Products should be brought with full accessories so that problem is identified more clearly.
  • Products sent for repairs should be accompanied with a note specifying the type of problem faced and environment & platform where testing was carried out.
  • For the following product service will be provided on site, or by their respective service centre.
    Brand Name - Seagate, Samsung, APC, Wipro, TVSE, EPSON, D-Link, Microsoft, Sony, Philips, LG, HP.
  • However in case of repairs to be undertaken, the time required will be informed by the respective service centers accordingly.
  • Monitor & Cabinet has to be sent with original box & proper packing has to be sent by Bus Transport from Outstation.
  • No service support for software.
  • Unless otherwise stated, all hardware and peripherals material will carry service warranty.

Dispatch Policy -

  • Material(s) will be dispatched on the same or next day of receiving the order along with payment.
  • Material will be dispatched by courier or delivered in-person.
  • For your own protection do not send cash by courier.
  • Prices inclusive of VAT. Freight will be extra if the weight is more then 1Kg.
  • Please check your Bill totals to ensure that there are no errors.
  • A fixed charges of Rs 100 shall be levied for order value under 1000 Rs.
  • Serviced Materials shall be dispatched by Courier on our expenses.

Cancellations and refund Policy -

In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the amount after deducting 10% of the order value. On cancellation of an order after it has been processed/approved by Hporiginals.com, the cancellation charges will become applicable @ flat rate of 5% of the order value and the refunded value shall be after deducting a total of 15% of total order value. Hporiginals.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by hporiginals.com and accept Hporiginals.com decision regarding the cancellation. Products once dispatched cannot be returned. Nothing herein will prevent you from returning the product pursuant to rights available to you under applicable law.

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