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 Terms and Conditions

Welcome to the hporiginals.com provided by Rx Infotech Pvt Ltd (herein after referred as Rx). The terms and conditions contained herein alongwith the Privacy Policy form an Agreement regulating our relationship with regard to the use of hporiginals.com by you. You are advised to read this Agreement carefully. If you are not agreeable to any terms and conditions, you should not use this service. You should use the hporiginals.com services only if you are agreeable to all the terms and conditions of this Agreement in their entirety. If you accept this agreement, it will be a legally binding agreement between you and Rx Infotech Pvt Ltd (for hporiginals.com).

Applicable Law

This site is created and controlled by Rx Infotech Pvt Ltd in Delhi, India; as such the laws of India shall apply; courts in Delhi shall have jurisdiction in respect of all the terms, conditions and disclaimers. Rx reserves the right to make changes to the site, terms & conditions and disclaimers.


"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, Privacy Policy, and will include the references to this Agreement as amended, novated, supplemented, varied or replaced from time to time."

"hporiginals.com"/ "Site" means the online shopping platform owned and operated by Rx, which provides a venue to the users to buy the products listed on hporiginals.com.

"Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on hporiginals.com by placing an order for and or purchases any products offered for sale on hporiginals.com.

“User” means and includes any Customer / Buyer / You (the person or any legal entity) who accept the offer for sale of the Rx, through ‘hporiginals.com by placing an order on the Site.

“Product/s” connotes the goods, services promoted / displayed on the Site and offered for any use / sale.



You represent and warrant that you are competent and eligible to enter into legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations.

Rx reserves the right to accept or reject your offer. Products/services and information displayed on hporiginal.com constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. The agreement between you and the hporigianls.com shall be subject to the following terms and conditions:-

- Rx reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed by Rx the same shall be credited to your account and duly notified to you by email.

- These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the Shopping services of Rx you agree to be bound by the Terms and Conditions.

- All prices, unless indicated otherwise are in Indian Rupees.
- All prices and availability of products are subject to change without prior notice at the sole discretion of Rx.
- Rx reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed by Rx the same shall be credited to your account and duly notified to you by email.
- The User agreed to pay Rx in full amount for his order including shipping, handling and tax if applicable. Otherwise, the items purchased remain as the property of Rx. The User responsible for any legal expense toward collecting debts.
- The User agrees that s/he will pay for shipping any item(s) back to RX for warranty defective products or refund purposes unless it is a result of Rx mistake that does NOT include errors made by shipping companies.
- Rx does not guarantee that products sold are defect free or 100% compatible to each other or with existing parts. Customer must ensure compatibility or seek support from Rx
- Rx is not responsible for any shipping company’s error during transit or the resulting damage or loss of value, time, profit or money.
- The User agrees to the warranty against manufacturing defects only.
- Goods once sold will not be taken back unless prior written consent of RX is given.
- The User shall check the equipment/material ordered at the time of delivery. No claims shall be entertained by Rx on any grounds what so ever thereafter.
- In case of inability to repair or replace the defective material with in 15 days due to non-availability credit note will be issued for which the prevailing prices of the product with 3% depreciation for every month will be taken into account.
- In a credit card transaction, you must use your own credit card. Rx will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to prove otherwise shall be exclusively on the user.To pay the order we or our authorised partner may ask you to provide credit card number, expiration date, billing information or any other information that may enhance security of transaction and prevent frauds.Without your permission we will not store any credit card information in our database.

Delivery of Order :
Any dates specified for delivery of order are estimates only. We will try our best to deliver your order within the specified time period. However, there might be delays due to unforeseeable reasons. Under such circumstances, Rx shall not be held responsible. We will also not be responsible for delivery at wrong address(es) if the address specified at the time of ordering is incorrect. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by Rx for redelivery shall be claimed from the User placing the order.

Cheque payment :
Cheque payment facility is only available in India. The payment realization might take some time depending on when we receive it and when the bank gets it credited to our account. The information we collect are secure with us and are used for the verification purpose of the cheque and to ensure secure account credit. Any charge associated with the outstation cheque will be borne by the customer. Please ensure that you have sufficient balance to avoid any check bounce. Penalty for cheque bounce Rs.300/- and 18% per annual interest will be payable on bounced cheque amount from the date of bounce to the date of realization.

Resale of Service :
You hereby acknowledge that you will not reproduce, sell, resell, duplicate, copy any part of the service. You shall also not access or use the service provided by us for any commercial purpose without prior consent of Rx in the form of an agreement or MoU.

Communicate via Email :
Rx intends to send you updates and promotional offers via email. You are not required to be subscribed to our mailing list and you may opt-out of this list at any time.

Offline Conduct :
Rx may not be monitoring the conduct of users off the Site and it is a breach of this Agreement to use any information obtained from this Site in order to harass, abuse, or injure another person, or in order to contact, advertise, solicit or sell to any Site user without Rx’s prior explicit consent.

Breach :
Without limiting any other remedies that Rx may have available at law or in equity, and in confirming that you have breached any prov

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